Front Desk Agent, Best Western Plus Sparks - Reno The hotel front desk agent is the first person to interact with guests, providing exceptional customer service. As the hotel ambassador, the front desk agent has a relatable personality and a great desire to work with people. You are responsible for maintaining and promoting hospitality at all times, welcoming and serving guests in a courteous and friendly manner.
Full Job Description General Job Description The hotel front desk agent is the first person to interact with guests, providing exceptional customer service. As the hotel ambassador, the front desk agent has a relatable personality and a great desire to work with people. You are responsible for maintaining and promoting hospitality at all times, welcoming and serving guests in a courteous and friendly manner. Essential Functions
Maintain a personal demeanor that is friendly, cheerful and courteous at all times.
Greet guests on every interaction using the 10/5 or 15/5 rule.
Ensure that all guests feel welcomed to the property.
Register guests and assign rooms.
Conduct check-out processes.
Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude.
Answer inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions.
Respond to phone calls, and retrieve guest mail, faxes and packages.
Promote hotel amenities and services to guests using personal knowledge and effective selling techniques.
Maintain a complete knowledge of: hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities.
Provide constant and consistent communication with other departments and supervisors/managers in order to ensure guest satisfaction.
Attend team meetings and celebrations.
Follow all company and safety and security policies and procedures along with all other company policies.
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
Education/Skill Requirements
High school graduate or GED completion.
Ability to communicate effectively and clearly.
Demonstrate good computer skills.
Accurately handle cash and post charges.
Hotel experience preferred but not mandatory, some customer service background required.
Ability to speak Spanish is a plus. Knowledge of computer terminology desired.
Must be willing and capable of passing Alcohol Compliance Certification during the first three months of employment.
Requires the ability to work varied shifts, including nights, weekends and holidays.
Time management skills.
Ability to communicate effectively with the public and other employees.
This private employer offers a Competitive Compensation, Benefits Package and Opportunity for Career Growth. Benefits include:
Healthcare Insurance (Medical, Dental & Vision)
401(k) Plan
STD & LTD
Life Insurance
Wellness Program
Vacation/Paid Time Off
Tuition Assistance
Discounted Hotel Room Rates (Marriott & Hilton)
Community Service Program
Training & Development
Job Type: Full-time Pay: $13.00 per hour
The American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. Whether you’re a recent graduate or an experienced professional, if you share our passion for helping people, we invite you to join us - where your career is a force for good. The American Red Cross is committed to excellence in service through diversity and inclusion. You will enjoy a collaborative work culture committed to the diversity of our people, programs, and services. We celebrate the distinct differences that make us unique, and we foster work environments that recognize the diverse needs of our people. We need people who want to contribute their individual talents to help their neighbors locally, across the country, and around the world. As a leading humanitarian organization in the nation, the American Red Cross embeds principles of diversity and inclusion in all we do to fulfill our mission in a manner that is culturally competent and that deeply values and respects all humankind.
Automotive Technician Job Summary We are looking for a reliable and knowledgeable automotive technician. In this role, you will inspect and repair vehicles and make recommendations for automotive repairs and maintenance. You will need to adhere to vehicle safety protocols.
Automotive Technician Duties & Responsibilities
Check vehicles to ensure compliance with state inspection requirements
Identify pre-existing and potential vehicle malfunctions
Keep accurate records of completed and outstanding jobs
Extensive experience with various hand tools preferred
If you are looking for a long term career at a well known, established shop – we have the right position for you. Our ideal technician enjoys working in a fast paced environment, manages their time efficiently, challenges themselves daily and enjoys good comradery on a team that supports each other. You will be the newest team member if you can perform accurate diagnostics, general repair, suspension, brakes, steering, 30/60/90K services, electrical knowledge, knowledge on gas and diesel engines. You are stacking up the qualities we value if you are dedicated to working cohesively together and continuing your ongoing learning to stay on top of leading-edge technologies.
What we have for you:
Above average pay plan
Great benefits – medical, dental, vision
Vacation plan
Christmas savings account
Lunch daily
Strong family culture
Technician training
ASE Certification support
Innovative technologies
Send Resume to: Kristin Neddenriep; kristin@kss4jobs.com
Essential Duties And Responsibilities
Complete closing transaction documents by assembling documents, reviewing papers with parties, explaining provisions and procedures, answering questions, checking documents for completeness and accuracy, and obtaining signatures
Complete closing by recording and filing documents, preparing and disbursing final closing statements
Prior to disbursement, confirm all funds are collected and all appropriate documents are checked for accuracy Signatures are collected and acknowledgements and legal description are correct
Perform post-closing disbursements, including clearing trial balance and stale dated check reports
Comply with regulatory requirements by adhering and enforcing adherence to requirements
When needed, delegate work to and manage Assistant Escrow Officer in the real estate transaction process
Perform other duties as requested
Qualifications
Must have Nevada Escrow License
3 or more years of related experience and/or training.
Notary in the State of Nevada (or qualify to obtain)
Have basic accounting and bookkeeping experience
Understand basic real estate/escrow/title terminology
We are seeking a strong customer service oriented individual with good written and verbal communication skills for interaction with internal and external customers. Must be organized and able to prioritize work load and recognize and solve problems independently. Must be quick thinking and able to work in a fast-paced environment.
Send Resume to: Kristin Neddenriep; kristin@kss4jobs.com
